Head of Security Managers

ref : 546678 | 30 Dec 2018

apply before : 31 Mar 2019

CityStars, Cairo, Égypte - Egypt

about the role

Job Purpose:

Leading a high-performance team of information security managers responsible for the delivery of value-added professional security services to international contract customers.

Key Tasks and Responsibilities :

  • To develop and to maintain a security service management programme to manage customers contracts throughout its lifecycle; including identification of  requirements, recruiting necessary skills, deployment of resources , up to delivery of contracted  activities.
  • To continually monitor and improve the security service management programme towards targeted  time frames, quality, budget, and other contractual obligations.
  • Ensure proper alignment of resources and effective utilization of skill sets for assigned contracts.
  • Take the lead in all matters with regard to the management of staff to maximize individual and collective business performance.
  • People management responsibilities include  recruitment, resources allocation, projects assignment, performance management, and people development.
  • Ensure proper alignment of resources and effective utilization of skill sets for assigned contracts.
  • Develop and enhance skills of information security managers up to the highest  industry standards .
  • Evaluate team members regularly through analysis of direct observation, peer feedback and customers feedback.
  • Develop solutions for complex client situations to ensure meeting of goals and objectives and deliver results on time.
  • To produce and to present relevant security, performance, and financial reports to internal and to customers’ management and governance authorities as required.
  • To participate with different business-, sales-, operations-, teams to improve security standards and controls  in delivered services/solutions/products, and to identify potential threats..
  • Expand and identify current and new business opportunities by strengthening client relationships.
  • To keep up to date with emerging security trends, threats, best practices and standards (internal and external), regulations, and security enhancing technologies.
  • Ensure adherence to Orange and Egypt MSC policies, processes, and standards.
  • Any other responsibilities within the scope of the job profile as required.

about you

Professional Experience

You are a mature professional with + 10 years of experience in IT/Telecom,  and with + 3 years of proven management/leadership experience in multinational environment ; preferably in security domain or in customer service industry.

Educational background and qualifications :

  • Computer, Comm., or Electronics B. Eng, B.Sc. degree.
  • Master degree is strongly preferable.
  • Professional accreditation in one of the following security certifications  ( CISSP, CISM,CISA, SANS GIAC, ISO27K, or equivalent) is mandatory.

Your hard skills include:

  • Good understanding and experience in one of the following areas ; IT Service Management ,operational management, consultancy, product management, and business administration.
  • Good working knowledge of  information security standards, industry best practices, and related regulations.
  • Strong background of IT and networking architectures and technologies.
  • Good understanding of ITIL processes.

Your soft skills include:

  • Strong customer focus, able to respond quickly and effectively to customers’ requests, and able to adapt to a fast changing customer landscape and challenges.
  • Strong leadership and people management skills.
  • Strong coaching skills and a passion for developing and leading high-performance teams.
  • Experience working with virtual and remote team members and stakeholder.
  • Exposure of working within a Matrix Management environment in large multinational organizations .
  • Results-oriented, high energy, self-motivated..
  • Excellent analytical and problem-solving abilities.
  • Excellent verbal and written communication skills at all levels.
  • Excellent data presentation and reporting skills.
  • Excellent verbal and written English language skills, French language is a strong Plus.


Customer Services & Operations

Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business.  Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.



Orange Business Services

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