Operational & Technical Support Agent
ref : 553073 | 01 avr. 2019
date limite de candidature : 30 oct. 2019
Moka Road, Rose Hill, Mauritius - Ile Maurice
¿ Automation of reports using various tools, including VBA, TALEND, SHELL SCRIPTING, QLIKVIEW, BUSINESS INTELLIGENCE, SAP, ODBC, etc;
¿ Be familiar with all Tools & Processes of the department and act as a SPOC to operational team;
¿ Update, maintain daily & weekly dashboards provided to management;
¿ Production and sending of contractual reports within agreed time frame;
¿ Collaborate with team members to define, analyse, understand and document technical requirements;
¿ Design and develop/configure workflows, forms, scripts.
Minimum of 2+ years of proven knowledge working within application development and coding, BI would be an advantage;
¿ Bachelor’s degree in Computer Science, Information Technology, related field or equivalent work experience;
¿ Strong programming experience, including PYTHON, PHP, VBA, JQUERY, SHELL, CRON, MySQL, SQL, JAVA, HTML, XHTML, XML, CSS, AJAX, JSON, AngularJS…
¿ ITIL V3 Foundation certification would be an advantage, but not required.
le plus de l'offre
¿ Ability to work under pressure and to deal with multiple tasks;
¿ Excellent customer service skills;
¿ Good IT/communications background and problem solving skills;
¿ Good interpersonal, efficient team member and ability to lead;
¿ Proactive, self-motivated and positive attitude;
¿ Flexible working hours;
¿ Fluent in English and French (spoken and written) – especially French.
Orange Cloud for Business
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
Orange Business Services
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