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Sr. Supervisor, Projects

ref : CEGY313 | 29 mai 2019

date limite de candidature : 29 juin 2019

Orange Telecom Egypt, Smart Village - Egypte

votre rôle

  • Interface with market segments during the concept initiation phase of any project to ensure
  • the implementation of the project’s objectives and scope.
  • Identify all project stakeholders and initiate the project ensuring all relevant parties across
  • the organization are engaged.
  • Develop the project requirements documents integrating the requirements of market segments and all stakeholders.
  • Develop the project plan of the overall consolidated tasks to achieve on-time delivery of all cross-functional teams’ deliverables.
  • Maintain continuous communication with cross-functional teams and conduct regular meetings with the project team members from project inception to implementation and till commercial launch & closure.
  • In charge of developing optimum solutions for managed projects that positively affect towards
  • the increase of acquisitions, revenue and market share of different market segments, with the least possible development time & cost.
  • Monitor and control the project progress, following up on the implementation to deliver according to plan / escalate delays and impacts on the baseline.
  • Anticipate & resolve issues, problems, bottlenecks or scheduling conflicts that rise during the project implementation.
  • Control the scope and ensure that all executed tasks are complying with the project scope.
  • Analyze any change request highlighting the impact on time, cost and customer experience.
  • Study alternatives that would accommodate for the change avoiding /minimizing impacts on the baseline.
  • Delegate tasks and responsibilities to appropriate resources.
  • Effective management of project’s resources planning during the project life cycle.
  • Prepare regular status reports and ensure that updates are cascaded to the project team/ management.
  • Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
  • Build, develop, and grow any business relationships vital to the success of the project.
  • Participate in the preparation & validation of necessary processes.
  • Participate in the validation of the customer care and sales briefing documents and working instructions.
  • Align with HR on necessary trainings for projects’ delivery
  • Ensure that customer experience is intact by validating the customer journey in all projects.
  • Follow-up on the communications readiness to ensure alignment with the project launch date and the availability of communication material at outlets.
  • Plan and monitor the coordination of logistics related to new products to ensure the availability of the product stock at the outlets in time for the launch.
  • Responsible for approving the final product specifications, functionality, features and service acceptance tests during the final phase of the project delivery.
  • Lead and support the project team all the way to completion and during post launch monitoring period.
  • Find solution for any emerged problems after launch & report it to relevant parties for action and support.
  • Formal closure of projects and handover to market segments and operational teams.
  • Archive of project documentation, summaries and lessons learned.

votre profil

  • Bachelor degree from a recognized university.
  • Project Management Professional certification (PMP) is preferable.
  • Master degree in a relevant field or MBA is a plus.
  • Minimum 4 years of experience in the telecommunications industry.
  • Minimum 2 years of experience in the service design of telecom products and services.
  • Minimum 2 years of experience in products and services development cycle and processes.
  • Minimum 2 years of experience as a PM.
  • Knowledge in the marketing of telecommunications products and services.
  • Knowledge of the GSM architecture and network components.
  • Knowledge of the telecom sector in general and in the Egyptian market.

compétences

  • Fluent in English both spoken and written
  • Ability to simplify complex issues and present them in an understandable manner.
  • Ability to transfer knowledge.
  • Ability to work within a multicultural environment.
  • Ability to work under stress / pressure.
  • Excellent communication & interpersonal skills.
  • Strong analytical skills & problem solving skills.
  • Strong leadership skills & effective project management skills.
  • Strong writing and presentation skills.
  • Good knowledge of marketing fundamentals.
  • Good planning and organizational background.
  • Good negotiations skills.
  • Good coordination and follow-up skills.
  • Expertise in Microsoft Office Tools
  • Proficiency in MS project and other PM tools.

entité

Consumer Business Unit

contrat

CDI

Orange Egypt

top employer global-2019

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