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Monitoring Operations Expert

ref :577103 | 21 sept. 2023

date limite de candidature : 08 avr. 2024

CityStars, Cairo, Égypte - Egypte

votre rôle

- Managing Monitoring Productions/changes on different monitoring solutions validated by Monitoring Engineering.
- Providing 24*7 technical support for monitoring infrastructure servers used for monitoring (oncall is required during none business hours).
- Managing accounts for all monitoring tools (creation, deletion and modification).
- Supporting the “Truesight Event Manager”.
- Managing All tools used for monitoring.
- Deploy Patches and new releases on Monitoring servers with different OSs.
- Tracking/Solving all monitoring incidents raised by servers’ owners.
- Testing new packages provided by Monitoring solutions for validation before their deployment.
- Reporting server usage (for license purposes).
- Contributing in the appliance of a better event management process.


votre profil

- Very good understanding of monitoring tools (Ex. Truesight, Zabbix , Witbe , Dynatrace & SCOM ) .
- Expert on Unix Solaris system administration (Certificate is a plus)
- Very good understanding of IT & networking fundamentals (CCNA is a plus).
- Very good understanding of Linux and windows operating systems.
- Very good understanding of SNMP protocol and MIBs hierarchy.
- Good Understanding in Scripting (Perl, Bash)
- Very Good understanding of Oracle DB Fundamentals.
- Very Good understanding of VMware Technologies.
- Good Presentation skills.
- Good understanding of ITIL processes (ITIL Foundation).
- Very good communication, facilitation and customer facing skills.
- MSCE is a plus.


le plus de l'offre

Educational background:
- Computer, Communications or Electronics B.Sc. or B.Eng. Degree.
- Soft Skill/Business Courses (Time management, facilitation skills, interpersonal skills, communication skills ...) is a plus.

Professional Experience:
- At least 3 years of IT professional experience.

Languages:
English, perfect Written and Spoken
French is a plus


contrat

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