Offshore Operations Manager F/H

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Job Summary

We are looking for an experienced and proactive Offshore Project Manager / Operations Manager to lead and coordinate our activities outsourced to offshore service providers (mainly in Tunisia and India). Acting as the main point of contact between internal teams and external partners, you will be responsible for managing offshoring operations, ensuring high-quality project delivery, and maintaining high performance across distributed teams, aligning with business goals and with the company’s standards.

Key responsibilities

Define, lead, and manage offshoring projects from planning to delivery.

Coordinate with internal stakeholders to understand requirements, priorities, and constraints.

Set clear performance expectations and KPIs for offshore teams.

Ensure project milestones, timelines, and quality standards are met.

Act as the main point of contact between in-house teams and offshore partners.

Monitor budget, resources, risks, and timelines, reporting on progress to senior management.

Identify opportunities, implement and optimize processes for efficient remote collaboration and operational efficiency.

Negotiate, implement and monitor contracts and service agreements

Ensure compliance with company standards, data security, and local labor regulations in offshore locations.

Promote a strong engineering culture and continuous improvement across teams.

Technical expertise: train and support local teams in order to maintain a deep understanding of network technologies, HGW, RPT devices, and related software components.