More than 100,000 people at Orange already use generative AI in their day-to-day work. Not as a gimmick. As a real working tool: secure, open to everyone, and built together with the teams who use it.
At Orange, no one should be left behind by AI. Live Intelligence grew out of that conviction: giving everyone the means to embrace this shift, rather than simply having it happen to them.
At Orange, no one should be left behind by AI. Live Intelligence grew out of that conviction: giving everyone the means to embrace this shift, rather than simply having it happen to them.
A conviction, not a project
In 2023, generative AI was spreading everywhere. Employees started using ChatGPT for work, with no safeguards on their data. Orange made a decision: rather than wait, or ban it outright, build something secure and open to everyone.
Six people. A few months' work. And one simple conviction, championed by Cédric Goutard, Product Owner Live Intelligence: "We were convinced that every employee across the Group would need a tool like this tomorrow, if not already today. The tools available on the internet weren't secure, so we're providing one that is."
Data protection, in fact, is the foundation. "The one thing we won't compromise on," he says. The stakes are concrete: when Executive Committee members use Live Intelligence to work on Group strategy, that information must never end up feeding external models.
Six people. A few months' work. And one simple conviction, championed by Cédric Goutard, Product Owner Live Intelligence: "We were convinced that every employee across the Group would need a tool like this tomorrow, if not already today. The tools available on the internet weren't secure, so we're providing one that is."
Data protection, in fact, is the foundation. "The one thing we won't compromise on," he says. The stakes are concrete: when Executive Committee members use Live Intelligence to work on Group strategy, that information must never end up feeding external models.
A responsibility taken seriously: environmental impact
Generative AI comes with a carbon cost. Orange doesn't dodge that. Every Live Intelligence user has access to their own personal dashboard: consumption shown in grams of CO2, translated into the equivalent number of kilometres on a high-speed train or hours of streaming, to make the figure mean something.
"Because nobody really knows what 1 gram of CO2 amounts to," admits Cédric Goutard. By default, Live Intelligence steers people towards the lowest-impact models, without ever blocking access to the others.
"Because nobody really knows what 1 gram of CO2 amounts to," admits Cédric Goutard. By default, Live Intelligence steers people towards the lowest-impact models, without ever blocking access to the others.
