Storage Administrator
ref :582432 | 14 Feb 2025
apply before : 15 May 2025
- India-Gandhinagar - India
about the role
Key Spoc for:
- Major and Critical all storage Incident.
- Problem Management
- Change Management
- Patch & Release Management on Storage Infra
- Capacity Management for Storage/Backup
- Knowledge management (KEDB)
- High Level and Low-Level Design Document preparation capability as part of Solution Consultant / Technical Architect engagements for Storage/Backup setup.
- Documentation and Reporting for Storage/Backup
- Effective handling of User/Technical Escalations
- Ensure Service Delivery as per agreed SLA and Availability
- Troubleshoot High Severity incidents, problem & provide proper RCA for all incidents.
- Root cause analysis and Preventive maintenance
- Participate in Change management, assess Risk and Impact and implementation plan
- Take initiatives in learning, certifications & evaluating new Technology & Tools
- MIS customer report preparation on technology part
- Work & Drive OEM for the escalated tickets
- Driving Technical Knowledge Transfers & awareness session on best practices within team
- Supporting Organization operational Goals without penalties.
- Supporting Organization on adhering to ISO process
- Adhere to all the policy and processes defined in client location.
about you
Technical Operational Role: Maintain and Manage operation of GSDC and NDR and DR Storages System & Backup solution infrastructure. Need to ensure to deliver services as per defined SLA and device availability.
additional information
- Any Storage OEM certification Like Hitachi, NetAPP ,Dell or HP
- Language proficiency must on following languages
- English – Proficient
department
Orange Business International
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business
contract
Regular
Only your skills matter
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