Business Support and Development Manager
ref :583600 | 14 Mar 2025
apply before : 12 Jun 2025
- Mexico Mexico City - Mexico
about the role
GCS Americas sales team support requirements (40%)
- Assist sales team with creation of sales documents (contracts, service orders, amendments, disconnection orders, Non-Disclosure agreements etc.).
- Assist sales with CRM database to ensure Data quality and pipeline accuracy.
- Create and manage the flow of opportunities in the CRM as required.
- Manage reports weekly on Contratech processes and workflow, Compliance with SOX
- Maintain PSD tracking log and customer activity summaries/inventories.
Support OCUSA entity and U.S. Legal teams. (25%)
- Manage the validation and signature process for the president of OCUSA.
- Assist management with expense reports.
- Work with Regulatory, Legal, Finance and Tax teams to provide sales, billing, contract information as needed to fulfill reporting requirements
- Manage requirement for USF exemption certifications from customers.
- Assist legal department with DOJ/FBI filing, contracts, finance and tax department information - customer service info.
Global Support (5%):
- Provide global sales support reports as required.
- Manage monthly SCVF Clean Up.
- Special projects as assigned.
General administrative support for GCS Americas (10%)
- Distribute signed documents to external and internal individuals/departments.
- Train new sales on applications
- General administrative support for the GCS Americas.
SIP compensation (20%)
- Work with Controlling & Business Performance/Sales Efficiency (SE) to ensure that SIP is correct:
- Verify account assignments in the SIP reports are accurate.
- Check the SIP Goal Sheets for accuracy.
- Calculate the end of period SIP achievement for each sales person and confirm on attainment.
- Interface with Marketing and SE to correct errors throughout the process.
about you
- Autonomous
- Good PC skills and use of Microsoft applications suite.
- Use of Microsoft’s CRM software system desirable.
- Fluency in English (written and verbal), French a plus
- Minimum of 7 years in the telecom sector (Voice, IP, Transmission, Mobile roaming & messaging), including support of Wholesale customers (Telcos, OTTs…)
- Legal office experience desirable
additional information
The benefits of being Orange
Orange Business was certified as one of the best companies to work by the Great Place to Work Institute. The comprehensive independent research revealed that the Company provides excellent employee conditions, nurtures and develops talent throughout all levels of the organization, and has demonstrated its leadership status in the HR environment, always striving to optimize its employment practices and to develop its employees.
Because Orange Business hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:
- Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world
- Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working)
- Professional development: training programs and upskilling/re-skilling opportunities
- Career growth: Internal growth and mobility opportunities within Orange
- Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events
- Reward programs: Employee Referral Program, Change Maker Awards
- Medical plan
- Dental plan
- Life insurance
- Meal allowance
- Bonus plan
- Private pension fund
- Birthday gift (day off)
- Give a day, get a day (day off)
- Annual leave of 20 days from 1 year to 5 years in the company
- Orange Employee Solutions (psychological and legal assistance)
- Internet & Electricity Allowances
department
Hosted Staff - WHOLESALE
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business
contract
Regular
Only your skills matter
Regardless of your age, gender, origin, religion, sexual orientation, neuroatypia, disability or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company: don't hesitate to tell us about your specific needs.
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