Lead Consultant Backup

about the role

CONTEXT OF THE SERVICE / PROJECT:

Within OBS, CSD Skill center organization defind the technical roadmap and strtegy for the OCB followed by need of Marketing, Pre-sales, platforms and  Engineering team

Level 3 support
incident management support
problem management support
Change Management support
Product industrialization
technology watch (study, documentation)
technical roadmap of Backup
product release management (validation & documentation)
training of Engineering products to other teams such as implementation, operations, Pre-Sales, and Solution & Marketing
Design/ build
detailed LLD (LLD1)
technical support to architects/ offer experts
technical handover of LLD1 to offer experts, operation & implementation team
Presales support
technical support on customized solution
quotation and workload estimation of integrating new component
Techno watch
study of new products/version
proof of concept
regular information on supplier roadmap and competitor
vendor technical relations
Knowledge management and Patch management
Project design, build & integration support (TTM or customer project)
Customer design, build and support
MAIN MISSION:

Technical Roadmap Mgmt.
Defining the Technology Roadmap for OCB
Defining the Priority and Timelines of Roadmap deliverables
Communicate the Roadmap within OCB (ENG, OPS, IMP, Marketing, Architects etc.)
Release Management Governance
Expert management for the Release Management
Follow up meetings with experts on RM activities
Release management dashboard Status update to the mgmt.
Identification of Lab needs with associated budget
External resources budget follow-up with management
Vendor Technical Relationship
Managing technical relationship between the vendors & experts
Anticipation & Techno Watch and training delivery
Managing Product Life Cycle
Vulnerability & Patch Management
Ensuring the configuration of vigilance & VMT are up to date
Assigning the Vulnerabilities to the Experts and ensuring the progress
Manage the validation and communication of vulnerabilities and patch mgmt..
Product Catalog and Communication
Ensuring the Product Catalog should be upto date for marketing and pre-sales
Ensuring the Technical Updates, News, Roadmap, Release Management, What’s New information should be communicate regulary on time
Quality Management of RM
Ensuring the Quality of the Release Management Deliverables
Ensuring the Quality of the Technical Handovers between CSE and Operations teams (Build & Run)
Technology Governance Process
Take into account the need for New Technology or New Product
Assess the relevance of introducing new techno or product in OCB portfolio
Integrate the need in the RM process
SkC Community Animation
Managing meetings, exchanges on technical subject with technical experts, Architects
Managing Plazza community & communication with all stakeholders (ENG, OPS, IMP, Marketing, Architects, and Project Managers etc.)
PreSales Support: Qualification of new demands or customer specific solutions. Providing technical support on customized solution, planning, schedule, cost and risk assumptions
Think & Design: Design and industrialization of solutions and components, design validation and technical support to architects/ offer experts of customer platforms
Project Management : Project Kick-off Meeting with the VMware delivery team and the Customer project sponsors and stakeholders to set expectations about the purpose of the engagement, the delivery approach and timelines.
Deliver solutions and customer projects on shared cloud platforms offerings
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Description Type
About you
Description ID
About you
Visibility
Internal and External
Transversal Skills:

Strong communication skills (English -> Read + Write + Speak)
Good interpersonal skills
Should be a team player
Technical Skills:

Overall knowledges on the following technologies
NetBackup
NetWorker
NetApp Storage
commvault backup
ITIL / PMP