Senior Technical Consultant
ref :582989 | 17 Apr 2025
apply before : 16 Jul 2025
- India-Mumbai - India
about the role
Key Spoc
· Critical & Major Incident management
· Change & Operation Project Management
· Patch & Release Management
· Capacity Management
· Knowledge management (KEDB)
· Documentation, MIS and Reporting
· Getting resolution from Third parties, Vendors and suppliers for fault
· Effective handling of Technical Escalations
· Ensure Service Delivery as per agreed SOW / SLA
· Provide support to L3 for RFO/ RCA (Root cause analysis) and Preventive maintenance, Participate in assess Risk and Impact.
· Take initiatives in learning, certifications & evaluating new Networking Technology & Tools
Driving Technical Knowledge Transfers & awareness session on best practices within team by proper training session. Mentor & Hand hold L1, JE Teams.
about you
Rich Hands-on experience of implementing of respective Routing & Switching solutions OEM mainly on HP-ARUBA ( also cisco, Avaya, ALu, JUNIPER as advantage).
Good understanding and Hands on Routing technologies like BGP, OSPF, EIGRP, HSRP, VRRP etc.
Good handson on ARUBA switching like 25xx, 29xx, 38xx, 54xx, 83xx and 84xx. AP like 340/300/207/2xx/3xx and controlers like 72xx. Good understanding on AIRWAVE and CLEARPASS.
Good Understanding and Hands on Switching technologies like STP, RSTP, VLAN's, VPC, link-aggregation etc.
Good understanding about IPSEC, Firewall - Netscreen, SSG, SRX
Excellent NOC Troubleshooting, analyzing & managing the critical Incidents, Problem tickets with out of the box thought process
Experience in designing POA for complex Change/Project.
Good knowledge in preparing RFO, RCA’s, documentation, Knowledge Bank.
department
Orange Business International
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business
contract
Regular
Only your skills matter
Regardless of your age, gender, origin, religion, sexual orientation, neuroatypia, disability or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company: don't hesitate to tell us about your specific needs.
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