Customer Financial Controller

about the role

General nature

The Financial Controller supports the Country strategic plan and delivers all finance objectives, closing operations, and adhoc analyses.

Maintain good profitability analysis on key accounts. Requires good understanding of the Country operations. 

Responsible for raising the profile of the finance function with CBME/CBU Directors community.

Reports to head of Finance Europe.

Areas of responsibility

The Financial Controller is a diverse and challenging role which includes:

• Responsibility for key accounts Finance Function. Involvement might be required for Financial Accounts, Tax, Treasury. 
• Direct and regular contacts with CBU (Customer Business Unit) Director. Be part of the CBU Core Team. Act as a Business Partner, ie act as a Spoc for all finance related queries. This might include participating in elaborating Business Case for new deals, analyzing current deals operations.
• Regular contact with Cluster Operation Manager and Cluster Head
• Direct and regular contact with Cluster Head.

Revenue analysis

• Prepare month end closing on key accounts (review invoices, prepare revenue accruals/deferrals, prepare credit note inputs, prepare ERS/VBS entries on revenues and costs), participation of the pre close requests 

• Revenue forecast - support Cluster Sales Operation and country finance controller:  for key accounts, support the forecast performed by the countries by performing sanity checks prior to forecast submission, analysis of country run rates, on case by case by preparing full forecast for complex customer, 
• Attend the country business review (TSPR) meeting and follow up on actions to finance 

• Produce ad hoc analysis upon request from the country manager and finance management. Establish on a monthly basis the Risks and Opportunities

Profitability analysis (GM & Capex)

• Be the profitability SPOC on key accounts supported, follow up on specific cost-saving initiatives, provide finance contribution to the CCPR (Country Cluster Profitability Review) monthly review, prepare ad hoc analysis for Finance management's review

For accounts with full support 

- provide monthly:

• Semester Outlook based on actuals and updated forecast
• Bridge between Monthly Semester Outlook and prior month Semester Outlook
• Bridge between Monthly Outlook and prior month Outlook
• Bridge between Monthly Semester Outlook and prior Semester
• Bridge between Monthly Semester Outlook and prior Year

Produce ad hoc analysis notably estimation of loss to go provisions upon finance management request.

Produce Big Ticket reviews for selected customers

Prepare all ad hoc linked to key customers for CBU Directors, Cluster Head, Finance management.

Budgets

• Prepare revenue budget on case by case for complex customer
• Attend to review with BU's for Domains interlocks and manage further queries
• Prepare Capex budget for key accounts

Business cases 

• Review of pre-sale business case for in-country "full support" customer and participation to the DAC meetings  and IC preparation meetings
• Prepare all analysis requested by commercial management such as One Truth baseline (One off events removed, remove products not in the business case perimeter…)
• Review presentations and ensure Europe finance validation is completed before IC (scorecard to provide)
• Post-IC for selected customers: prepare margin and revenue forecast over contract length, prepare detail comparison to initial business case, prepare all finance slides and bridges for the review, set up preparation reviews with Country and Finance Management, follow up post IC actions.

Processes and procedures

The role is key to support Finance continuous improvement in line with corporate policies:

• eliminate the risk of material misstatement in the financial forecasts 
• strengthening internal controls over financial reporting
• documenting all financial reporting risks in a consistent manner and creating a controls repository
• investigate exceptions and ensure appropriate and timely remedial action
• analysis of processes to try and reduce monthly revenues entries

The Financial controller operates with standard procedures and common detailed backup templates.