Cust Request Coordinator - Sr
ref :583629 | 25 Apr 2025
apply before : 24 Jul 2025
- Moka Road, Rose Hill, Mauritius - Mauritius
about the role
• Information Technology
• Networking knowledge
• Proper call handling process
• Customer relationship management
• Data network equipment and architectures (DSL, Fibre, MAN Ethernet, Frame Relay.)
• Knowledge of Lan technologies and Routing Protocols is a must (Ethernet, IP, QOS, VoIP/ToIP, Wifi, RIP,
EIGRP,OSPF,.)
• At least 1 year of experience in related field
about you
• Sharp Troubleshooting skills
• Exemplary time management, organizational and communication skills.
• Excellent customer service skills are required.
• Proactive, self motivated and determined attitude.
• Professionalism.
• Ability to work under pressure on 24/7 basis and to multi-task.
• Tenacity and willingness to learn.
• Ability to build good relationships with local and overseas teams.
• Good interpersonal, team bonding and leadership skills.
• Good IT/communications background and problem solving skills.
• Flexibility relative to working hours
additional information
- Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world
- Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working)
- Professional development: training programs and upskilling/re-skilling opportunities
- Career growth: Internal growth and mobility opportunities within Orange
- Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events
- Reward programs: Employee Referral Program, Change Maker Awards
department
Global Delivery & Operations
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business
contract
Regular
Only your skills matter
Regardless of your age, gender, origin, religion, sexual orientation, neuroatypia, disability or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company: don't hesitate to tell us about your specific needs.
Similar offers
Orange Business
Orange Group
of our employees are proud to work for Orange
recommend Orange as a good place to work
is the candidate experience in France, in the category of companies with over 1,000 employees
Since 2011, Orange has GEEIS (Gender Equality European & International Standard) certification in some twenty countries