(TM) TSC Expert
ref :584189 | 27 May 2025
apply before : 25 Aug 2025
- Infinity Tower, DLF Cyber City, Inde - India
about the role
To provide next level technical support to Skill centers keeping in view functional KPIsTo identify SDN Backbone network issues for Customer Services and co-ordinate with SDN TEC for resolution.To identify service issue(Firewall,Loadbalancer) for customer and co-ordinate with VNF OPS for resolutionTo contribute to Network performance and customer satisfaction business objectives by providing high quality second level technical support on all SDN Customer services in Orange Business ServicesTo generate “Technical Incident Reports” for major network incidents and problemsTo lead technical domain skills development projects and ensure that right level of technical skills are available on a particular technical domain
about you
5 to 8 years of work experience in Telecom domain
minimum 4-7 years of hands on experience in Layer-3 configurations desirable
additional information
5 to 8 years of work experience in Telecom domain
minimum 4-7 years of hands on experience in Layer-3 configurations desirable
department
Global Delivery & Operations
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business
contract
Regular
Only your skills matter
Regardless of your age, gender, origin, religion, sexual orientation, neuroatypia, disability or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company: don't hesitate to tell us about your specific needs.
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