Digital Coach
ref :584574 | 05 Jun 2025
apply before : 31 May 2026
- Moka Road, Rose Hill, Mauritius - Mauritius
about the role
Acts as a Digital Solution Champion being able to guide and assist customer usage as well as to educate on new features and best practices.
Activities:
Support & coach customers in their use of digital technologies,
Assists with digital operations & digital changes
Provides advice on new feature benefits & best practices
Builds training support, and leads virtual classrooms
Provides qualitative feedback on customer experience to improve FAQ, Tutorials, and other online help sections
about you
Customer experience oriented
Excellent Communication skills (writing, visually & verbally) - French and English
Digital native
Able to learn through digital resources to extend knowledge and skills in the use of new digital systems or features.
additional information
job interlocks:
Support engineer, Success Manager, Product Owner…
department
Global Delivery & Operations
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business
contract
Regular
Only your skills matter
Regardless of your age, gender, origin, religion, sexual orientation, neuroatypia, disability or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company: don't hesitate to tell us about your specific needs.
Similar offers
Orange Business
Orange Group
of our employees are proud to work for Orange
recommend Orange as a good place to work
is the candidate experience in France, in the category of companies with over 1,000 employees
Since 2011, Orange has GEEIS (Gender Equality European & International Standard) certification in some twenty countries