IT Asset Management Specialist

about the role

Mission / Role Purpos

The IT Asset Management (ITAM) Specialist is responsible for overseeing the full lifecycle of IT assets—both hardware (HAM) and software (SAM)across on-premise, cloud, and hybrid environments. This role is critical in ensuring compliance, driving cost optimization, supporting vendor audits, managing licensing contracts, and integrating governance frameworks for enterprise-wide asset visibility and control.

Key Responsibilities - (SAM) :

• Manage the end-to-end lifecycle of software assets across on-premises, cloud, and hybrid environments, ensuring accurate tracking from acquisition to retirement.
• Ensure compliance with all software license agreements, vendor terms, and internal governance standards including ISO/IEC 19770 and ITIL best practices.
• Maintain an accurate, up-to-date software inventory aligned with the CMDB, ensuring data integrity across systems and tools.
• Support internal audits and external vendor audits by preparing compliance documentation, usage reports, entitlement records, and license evidence.
• Monitor software usage across all platforms, identify underutilized or unused licenses, and implement reharvesting strategies to reduce costs.
• Collaborate with Procurement, Legal, Finance, and IT stakeholders to validate contracts, manage renewals, and ensure adherence to contractual obligations.
• Raise and track purchase requisitions and purchase orders in line with procurement policies and coordinate closely with Finance for budget alignment.
• Maintain visibility over key contract timelines, including renewals, support expirations, and termination clauses to avoid service disruptions.
• Implement, manage, and optimize software asset management 
• Drive automation initiatives in software asset tracking, compliance monitoring, and reporting to improve operational efficiency.
• Develop and enforce software asset management policies, procedures, and governance frameworks in coordination with risk, compliance, and IT security teams.
• Generate regular reports and dashboards on software compliance, usage trends, budget consumption, and financial risks.
• Provide insights and recommendations to reduce software spend through license optimization, contract consolidation, and improved vendor negotiation.
• Act as a key point of contact and subject matter expert for software licensing, compliance matters, and audit preparedness across the organization.
•  Promote awareness and adherence to SAM standards and educate internal teams on licensing obligations and cost-saving strategies.

Hardware Asset Management (HAM):

• As HAM Specialist , you would be responsible for managing IT Asset in  Multicloud Environments 
• Youwould be responsible for managing the lifecycle of IT hardware assets deployed across Azure, SecNumCloud-compliant platforms, and other multi cloud or hybrid infrastructures. 
• This role plays a key part in ensuring compliance with vendor requirements, optimizing cloud-hosted asset usage, and maintaining governance across geographically distributed IT environments.
• You will collaborate with infrastructure, cloud, security, procurement, and compliance teams to enable effective visibility, lifecycle management, and financial control of virtual and physical infrastructure resources supporting business-critical services.
• Maintain inventory and metadata of all hardware assets supporting Azure-hosted and SecNumCloud-certified environments (servers, appliances, firewalls, etc.).
• Ensure accurate tracking of cloud-hosted physical assets provisioned by IaaS/PaaS providers across Azure, SecNumCloud, Bleu, Flexible Engine, and others.
• Support asset tagging, classification, and location mapping in alignment with regulatory (GDPR) and internal security policies.
• Partner with cloud operations to map physical hosting of virtual machines and containers to underlying assets for lifecycle governance.
• Oversee procurement, deployment, maintenance, and decommissioning of hardware used in cloud infrastructure (private racks, cloud interconnect, storage appliances).
• Track and manage hardware warranties, maintenance contracts, and refresh cycles to ensure uptime and optimal performance.
• Ensure compliance with group policies related to SecNumCloud and sovereign cloud obligations, including approved suppliers and contract restrictions.
• Coordinate hardware audits and ensure readiness for regulatory inspections (SecNumCloud, ISO/IEC 27001, etc.).
• Analyze usage data and cloud-native metrics (e.g., Azure Cost Management, Log Analytics) to correlate hardware asset demand and optimize procurement plans.
• Identify opportunities for hardware reuse or redistribution across private cloud, DR, and backup zones to reduce CAPEX/OPEX.
• Develop and maintain dashboards (e.g., Power BI) to monitor asset compliance, utilization, and risk status.
• Collaborate with finance and procurement teams for budgeting, forecasting, and chargeback reporting.
• Act as the HAM point of contact for cloud infrastructure projects (including private and sovereign cloud deployments).
• Maintain interfaces between HAM tools and ITSM/CMDB platforms to ensure real-time visibility and data integrity.
• Drive adoption of automation tools and scripts for asset onboarding, reconciliation, and reporting
• Maintain an accurate inventory of IT hardware assets across data centers, offices, and remote sites.
• Oversee hardware lifecycle processes: procurement, deployment, maintenance, decommissioning, and disposal.
• Optimize asset utilization and refresh strategies to reduce total cost of ownership (TCO).
• Manage warranty and support contracts, ensuring timely renewals and alignment with service coverage.
• Collaborate with infrastructure and procurement teams to align IT hardware with operational and budget needs.