Senior Technical Consultant
ref :582472 | 17 kwi 2025
aplikuj przed : 16 lip 2025
- India-Mumbai - India
Twoja rola
Key Spoc
· Critical & Major Incident management
· Change & Operation Project Management
· Patch & Release Management
· Capacity Management
· Knowledge management (KEDB)
· Documentation, MIS and Reporting
· Getting resolution from Third parties, Vendors and suppliers for fault
· Effective handling of Technical Escalations
· Ensure Service Delivery as per agreed SOW / SLA
· Provide support to L3 for RFO/ RCA (Root cause analysis) and Preventive maintenance, Participate in assess Risk and Impact.
· Take initiatives in learning, certifications & evaluating new Networking Technology & Tools
Driving Technical Knowledge Transfers & awareness session on best practices within team by proper training session. Mentor & Hand hold L1, JE Teams.
Oczekiwania
Rich Hands-on experience of implementing of respective Routing & Switching solutions OEM mainly on HP-ARUBA ( also cisco, Avaya, ALu, JUNIPER as advantage).
Good understanding and Hands on Routing technologies like BGP, OSPF, EIGRP, HSRP, VRRP etc.
Good handson on ARUBA switching like 25xx, 29xx, 38xx, 54xx, 83xx and 84xx. AP like 340/300/207/2xx/3xx and controlers like 72xx. Good understanding on AIRWAVE and CLEARPASS.
Good Understanding and Hands on Switching technologies like STP, RSTP, VLAN's, VPC, link-aggregation etc.
Good understanding about IPSEC, Firewall - Netscreen, SSG, SRX
Excellent NOC Troubleshooting, analyzing & managing the critical Incidents, Problem tickets with out of the box thought process
Experience in designing POA for complex Change/Project.
Good knowledge in preparing RFO, RCA’s, documentation, Knowledge Bank.
obszar firmy
Orange Business International
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business
kontrakt
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