Business Operations Analyst

Twoja rola

Business ops analyst supports various contract management and revenue assurance initiatives by ensuring contractual compliance thereby contributing to the objective of profitability. This requires data gathering, analysis, and reporting to present their findings and drive improvements in scope

Contract management 

• responsible for monitoring of contractual terms & conditions & maximizing revenues by application of those T&Cs
• ensure operational processes are compliant to contract 
• perform contractual audits as and when needed to understand impact of different T&Cs in the contract & drive application of charges
• maintain contractual event dashboard to capture various contractual events (price reviews, benchmarks etc) due as per the contract & provide visibility to stakeholders to take timely actions 

Revenue assurance

• support existing initiatives on revenue assurance and contract management areas as assigned
• identify, track and report actions to fill the revenue gaps

Data Analytics and Reporting 

• produce and distribute reports on a regular basis (using Power Bi)
• analyze reporting data trends 
• present results, findings and corrective measures on regular basis

Knowledge management

• contribute to documentation of defined procedures and update on regular basis
• regularly reflect on and document where applicable the successes and challenges across the supported initiatives

Transversal / Stakeholder Management & Interlock

• work in close coordination with stakeholders i.e Contract Managers in region, Regional Sales Operations including Account teams, quote to order operations, and delivery teams to influence operational improvements across the organization