Network Engineer

Oczekiwania

1. JD :
   1. Degree/Diploma Certificate
   2. Valid CCNA Certification
   3. 3 Years Experience
2. Business Hours : 9:00am to 18:00pm Monday – Saturday
3. Job responsibilities :

• Identify problems and incidents in the WAN network and ensure quick resolution of problems Installation and maintenance of NMS software.
• Responsible to take on escalation by helpdesks / Network monitoring centers & provide trouble-shooting, support on WAN related issues (link outages & equipment failures)
• Proper and thorough documentation of all WAN related changes to enable seamless backup support
• Practice and maintain good vendor relationship to ensure delivery of quality services as per Service agreements.
• Proper handover to personnel in next shift
• Coordinating in case of problems with branch office
• Daily Infra check list (Mux, modem, fiber/copper cable, IP PBX)-morn and evening, status report to be submitted.
• Campus Survey monthly report (ducts, pathways with in the customer premises and leading to the Customer premises) should be submitted
• Provide front-end support for all WAN projects like upgrades & new installation by working with local Telecom companies and carriers like BSNL, MTNL, TCL, TTML, Bharti Airtel etc. to ensure timely testing / termination of WAN links & configuration of related equipment (e.g. DLC, MUX, MDFs, pumps etc.)
• Ensure minimum uptime of 99% for MPLS & Backbone & P2P links, 98% for all other
• links as per the defined SLA by Customer on monthly basis.
• Sending / replacing routers, switches and modems to remote branch locations.
• Movement of Assets as per customer requirement and maintain Asset movement details.