Business Support and Development Manager

votre rôle

GCS Americas sales team support requirements (40%)

• Assist sales team with creation of sales documents (contracts, service orders, amendments, disconnection orders, Non-Disclosure agreements etc.).
• Assist sales with CRM database to ensure Data quality and pipeline accuracy. 
• Create and manage the flow of opportunities in the CRM as required.
• Manage reports weekly on  Contratech processes and workflow, Compliance with SOX
• Maintain PSD tracking log and customer activity summaries/inventories.

Support OCUSA entity and U.S. Legal teams. (25%)

• Manage the validation and signature process for the president of OCUSA.
• Assist management with expense reports.
• Work with Regulatory, Legal, Finance and Tax teams to provide sales, billing, contract information as needed to fulfill reporting requirements
• Manage requirement for USF exemption certifications from customers.
• Assist legal department with DOJ/FBI filing, contracts, finance and tax department information - customer service info.

Global Support (5%): 

• Provide global sales support reports as required.
• Manage monthly SCVF Clean Up.
• Special projects as assigned.

General administrative support for GCS Americas (10%)

• Distribute signed documents to external and internal individuals/departments.
• Train new sales on applications 
• General administrative support for the GCS Americas.

SIP compensation (20%)

• Work with Controlling & Business Performance/Sales Efficiency (SE)  to ensure that SIP is correct:
• Verify account assignments in the SIP reports are accurate.
• Check the SIP Goal Sheets for accuracy.
• Calculate the end of period SIP achievement for each sales person and confirm on attainment.
• Interface with Marketing and SE to correct errors throughout the process.