Triple Play Representative

Job brief

We are seeking a reliable, hard-working candidate with strong attention to detail and eager to learn about new technologies and business issues. Able to work well both on his own and as a part of a team.

Responsibilities

• Handle service offers for all Triple play locations.
• Implement the required service requests like suspension and reactivation of users in addition to all accounting cases.
• Follow up on clients to close leads.
• Respond to all client's complaints and inquiries.
• Achieve assigned sales targets.
• Represent Triple Play team in exhibitions and events.
• Handle with high proficiency all related digital tools ex. CRM, Tracer & Siebel applications.
• Advise and offer triple-play product to the customers
• Online direct connection with Triple Play marketing team to advise with the tailored offers based on the customer needs and expectations
• Carry out up-selling and cross-selling techniques in order to increase revenues.
• Maintain task delivery and meet deadlines.
• Maintain customer service standards to keep Orange's image

Requirements

• Bachelors degree
• Good communication skills
• Fluent in English
• Job Nature: Shift Based