Lead, Digital Products

Purpose of the job

At Orange you'll be part of a dynamic team working on designing and implementing complex projects and new to market offers to fulfill customer expectations and company targets while deciding how to achieve function objectives on short and long terms.

Duties and responsibilities

• Act as an ambassador for the product and as the primary contact for queries related to the product.
• Develop scope and define backlog items (epics/ features/user stories) that guide the software development team.
• Possess a fundamental understanding of end-to-end customer experience integration and dependencies.
• Provide vision and direction to the development team and stakeholders
• Should be able to identify user needs, help a customer understand a business value and work with cross-functional teams to manage product releases.
• Drive the business requirements with the business stakeholders into a product backlog.

• Develop and maintain an appropriately prioritized backlog of user stories that are ready for implementation.
• Document business requirements, functional and nonfunctional specifications to aid in the development of new business products, solutions, or processes.
• Knows how to take an original idea from concept to an actual product
• Works very closely with developers, UX designers, digital analytics and capable to influence them.
• Works towards an outcome defined goal and product value with development teams.
• Solve product-related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments
• Manage all engagement & communication activities in order to increase the customer engagement & features awareness
• Understand customer needs, motivations & behaviors and translate them into tangible deliverables
• Monitor and analyze industry trends and market changes.

Job specification

Education

• University degree in Business background with a bachelors degree in business or marketing,

Experience

• 0-2 years of experience in product management, preferably in digital business focused on e-commerce and mobile apps.

• Project management basic skills are essential to manage projects cycle and stakeholders requirements
• Have a strong operational background and fully aware of orange product & services
• Background with Mobile apps/Web development process and life cycle is a must
• Background in a customer oriented business/industry
• Familiar with UX/UI development

Skills and abilities

• Demonstrable creative writing skills
• Basic technical knowledge of HTML and web publishing
• Very good English both spoken and written.
• Excellent Writing Skills in Arabic
• Good organizational and time-management skills
• Good Skills in MS ( Excel , PPT)
• Detail-oriented and highly developed organizational skills including the ability to prioritize tasks and meet deadlines.
• Ability to oversee projects from conception to delivery.
• Strong self-management skills and the ability to work as a contributing member of a multi-disciplinary team
• An ardent belief that better work is done through collaboration.
• Strong analytical skills.