Tools Activation Manager
ref :583879 | 17 avr. 2025
date limite de candidature : 16 juil. 2025
- CityStars, Cairo, Égypte - Egypte
votre rôle
Job Purpose: responsible for the coordination in the management and evolution of the strategic tools used within the GDO organization of Orange Business Services.
Key Tasks and Responsibilities:
•Consolidation and specification of requirements for specific tools and tool evolution for GDO
•Project Management of tool changes and evolutions within GDO – including consolidation and coordination of requirements, release testing, acceptance and rollout across GDO
•Business analysis within GDO for tool requirements and interfaces between tools
•Unique interface between GDO and tool business owners and development organizations (MOA/MOE)
•Communication of tool road map within GDO
•Close interaction with GDO Process Owners and Governance to ensure tools strategy aligned completely with business needs
•Guarantor for training materials, training, support process documentation and best practice of specific tool usage within GDO
•Guarantor for appropriate KPIs related to tool usage and extracts and expertise to support data integrity activities
•Advocacy for tool usage and evolution
Job Contacts:
Within Orange Business Services:
CS&O Management, MSC Management, GDO Teams, Service Desk Teams, CSMs, Professional Services, Procurement, Finance, MOA/MOE, IT&S
Outside Orange Business Services:
Vendors, 3rd party
votre profil
Skills / Qualifications:
- B.Sc. Computer, Telecommunication or Electronics engineering/IT degree or equivalent
- Project management experience. Formal qualification an advantage
- Technical background in server, application, security or infrastructure solutions or in operational processes and support
- Strong analytical skills
- ITIL aware
- Formal qualification an advantage.
- Proven excellent attention to detail and drive to deliver quality solutions to deadlines
- Fluent in English. Written and spoken
- French is a must.
- Strong team spirit
- Strong initiative and self motivation
- Stable to work independently
- Excellent communication skills
le plus de l'offre
N/A
entité
Global Delivery & Operations
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business
contrat
CDI
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