Supply Chain Customer Manager
ref :583514 | 16 mai 2025
date limite de candidature : 14 août 2025
- I ThinkTechno, Mumbai, Inde - Inde
votre rôle
- Engage Customer Account and Project Teams early in the deployment stage to understand expectations
- Provide insights on correct engagement models and possible reasons for delays
- Identify and address potential issues in the ordering and deliveries
- Liaise between Customer Teams and internal process and operations teams to meet special requirement
- Provide dedicated support on customer escalations
- Subject Matter Expert in CPE procurement and delivery management
- Build strong interlock between major customer account, project teams and SC operations
- Translate customer needs in operational requirement for effective execution by service providers & / or OEMs
- Consult Customer Account and Project team from ordering to delivery to run phase
- Drive Customer specific CI projects for cost reductions and optimization
- Escalation, Exception and Problem Management for customer specific issues
- Stakeholder collaboration and alignment, Team leadership, development & evolution
- Coach and Guide to Major Customer Management team
votre profil
- Customer Orientation
- Supply Chain Domain Knowledge at international Level
- Continuous Improvement, Problem Solving
- Coping up with pressure situations
- Stakeholder Management
- Project Management
- Analytical Skills
- Strong Communication Skills
le plus de l'offre
- Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world
- Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working)
- Professional development: training programs and upskilling/re-skilling opportunities
- Career growth: Internal growth and mobility opportunities within Orange
- Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events
- Reward programs: Employee Referral Program, Change Maker Awards
entité
Global Delivery & Operations
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business
contrat
CDI
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