Security SDWAN Expert
ref :584063 | 06 mai 2025
date limite de candidature : 01 mai 2026
- CityStars, Cairo, Égypte - Egypte
votre rôle
Key tasks and responsibilities:
• Troubleshooting and resolving high complexity customer faults.
• Provide next level technical support for SDWAN as a service.
• Perform service changes by assessing risk and implementing requests reported within the agreed Change Management process through Orange Change tools.
• Resolve service problems by performing root cause analysis and designing action plans for unknown errors reported through: Problem Management Dashboard.
• Perform solution releases by authorizing, validating (changes, upgrades, updates, patches and migrations) and implementing them.
• Manage customer (internal and external) calls and provide them with regular updates as per each of the service support processes
• Perform SIPs actions managed by senior engineers and update the action plan of the SIP
• Perform technical & management escalation as implied by the escalation process to ensure security tasks are progressing toward resolution and/or completion.
votre profil
Skills and Qualifications:
- Excellent network troubleshooting skills in the following :
a. Network devices: (Routers, switches)
b. Security Devices: (Checkpoint, Cisco ASA, Bluecoat & Ironport Proxies, F5, Fortigate, PaloAlto, Zscaler, Safenet, Pulse secure, McaAfee IPSs, Pulse secure,
Juniper SRX & netscreen)
c. Routing protocols (EIGRP, OSPF, EIGRP and BGP).
- Good Knowledge of QoS
- Excellent Knowledge of Tunneling protocols;GRE & IPSEC (Traditional, Advanced & ADVPN)
- Must Have CCNA & CCNP (R,SW) Certification
- SDWAN technologies (Fortinet) is Must
- Nice to Have CCIP, SDWAN technologies (Viptela, Meraki)
le plus de l'offre
Orange Business Services is an Equal Opportunity Employer. We are committed to a diverse workforce and do not discriminate on the basis of age, gender, race, ethnic origin, sexual orientation, gender identity or gender expression, religion/belief, national origin, marital status, disability or veteran status.
entité
Global Delivery & Operations
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business
contrat
CDI
Seules vos compétences comptent
Quel que soit votre âge, genre, origine, religion, orientation sexuelle, neuroatypie, handicap ou apparence, nous encourageons la diversité au sein de nos équipes car c’est une force pour le collectif et un vecteur d’innovation
Orange est une entreprise handi-accueillante : n'hésitez pas à nous faire part de vos besoins spécifiques.
Offres similaires
Orange Business
Le Groupe Orange
de nos salariés sont fiers de travailler chez Orange
Index de l'égalité professionnelle
de nos stagiaires et apprentis recommandent Orange
(Happy Trainees)
Depuis 2011, Orange a obtenu le label GEEIS (Gender Equality European & International Standard) dans une vingtaine de pays